Terms of service

Tirefax is a record-keeping service for used tires. We give every tire a digital passport, log each handoff, calculate disposal fees, and turn the results into reports and filings. We are a records platform — we never take physical custody of tires, and we don’t haul or recycle them ourselves. Our fee calculations follow each state’s published rules carefully, but we’re not your lawyer or accountant; if you have an unusual situation, check with yours.

Tirefax is a business tool, so you need to be acting for a business (a shop, hauler, yard, recycler, or agency) to open an account. Keep your account details accurate, keep your sign-in to yourself, and let us know right away if you think someone else has it. What your team does with your account is your responsibility, so remove people who leave.

Our systems look for records that don’t add up. If we find entries that appear falsified, we may flag them, freeze them, and notify the other businesses on that shipment. Where the law requires it, we report suspected fraud to the relevant authority. Deliberate falsification is grounds for ending your account.

You pay for Tirefax as a subscription, priced by how many tires you move; current prices are always posted before you buy, and we give at least 30 days’ notice before a price changes. State disposal fees are different: those are taxes you owe your state. We calculate them and prepare the filings, but the obligation to pay them stays yours. If your Tirefax bill goes unpaid, we’ll remind you before we suspend the account.

Your business records belong to you. You give us permission to store and process them so we can run the service — that’s it. The businesses on a shipment can see that shipment’s record, and regulators see what filings require; the details are in our privacy policy, which is part of these terms.

A short list of don’ts:

• ×Don’t try to break, probe, or overload our systems
• ×Don’t scrape or harvest other businesses’ records
• ×Don’t resell access to Tirefax without an agreement with us
• ×Don’t use the service to break the law

We work to keep Tirefax up around the clock, and the mobile apps keep scanning even when there’s no signal — captures sync when you’re back online. Sometimes we need maintenance windows, and like any online service we can’t promise zero downtime. We’ll tell you ahead of time about planned work, and we announce material feature changes before they land.

We’re responsible for running the service with care and keeping your records safe and intact. We’re not responsible for what other businesses in your chain do (or fail to do), and we’re not responsible for penalties that come from records someone falsified. Beyond what the law requires, our total liability to you is capped at what you paid us in the 12 months before the claim. Some places don’t allow certain limits — where that’s you, those limits don’t apply.

You can close your account whenever you like. We can suspend or close accounts for serious violations of these terms — falsified records, unpaid bills, abuse of the service — and except in urgent cases we’ll warn you and give you a chance to fix it first. After closure, shipment records are kept as long as state regulations require, with your personal details handled as described in the privacy policy.

If we change these terms in a way that matters, we’ll email account holders at least 14 days before the change takes effect. If you keep using Tirefax after that, the new terms apply. If you don’t agree with a change, you can close your account before it takes effect.